OUR VISION, MISSION & VALUES

Vision 

To achieve the objectives of our mission statement we have a framework that provides the vision and guide for our company.

Safety, health, wellbeing and the environment must be our highest priorities. ZERO HARM and safety first is every employee’s responsibility and embedding ‘Safety Takes Every Person’ behavioural change. Reporting unsafe acts will reduce the risk of accidents, reporting an unsafe act today will avoid the risk of an accident tomorrow. We must be an organisation who takes responsibility and cares for our role the environment.

The services we provide must be what our customers want to, and will want to, come back to us the next time. The service we provide must be right, first time, every time.

Our team are our business. People influence every aspect of the business: safety, service and quality, and provide the first impression of Drainforce Limited. We seek solutions and innovative ideas into efficiencies. We develop our team so that they have the skills and competences to meet our business, customer and client expectations.


Profitability is necessary for the company to be sustainable and grow. Profit is achieved by working safely and productively, providing an excellent service, minimise wastage and get it right first time, very time.

Values 

Our core values are key to our culture. Drainforce Limited carry out our business with the following values.

Respect: for ourselves, our colleagues, our customers, our clients, our stakeholders and the general public. Treating people as we would want to be treated; with respect, patience, courtesy and professional.

Accountability: for our actions. Every employee must recognise their role and responsibility and be accountable for their actions. Doing the right thing that ensures safety and sustainably.

Collaboration: Drainforce Limited and its employees have a duty to work together and follow procedures to create a positive, healthy work environment to deliver the right service every time. We listen and encourage openness. Views and opinions are valued by all of our employees.



Quality: Right first time saves time, minimises disruption and provides the best possible service to our customers and clients. Taking pride in our company brand and what we do to ensure we carry out work to the best of our ability. We always try to help by seeking solutions and being innovative to keep at the forefront of the sector.